Account Management

Our dynamic, highly driven team has been nurtured over the course of four decades through a commitment to clear communication, practical support, continual training and development. We always look to promote talented staff from our own ranks, but because of our reputation as a market leader with family values at our core, we’re frequently approached by individuals eager to join the Floorbrite family.

Regular meetings are an essential component of life at Floorbrite; it is a chance for team members to communicate concerns, achieve total transparency across departments and ensure teams are properly prepared for jobs that lie ahead. We conduct various monthly one-to-one meetings across all areas of the business to protect against any TUPE or HR issues, as well as making sure we’re on track with the immediate and long-term goals of the business.

Our openness to talking internally extends to our clients too. We aim to implement routine meetings with our clients to monitor the performance of our teams. Your Area Manager will arrange these meetings at a time and frequency convenient for you, using the latest technology to score and record the information via iPads, within our CRM system. Furthermore, Floorbrite’s Operations Director, Health, Safety and Compliance Director and Regional Managers, are regularly involved with the ongoing monitoring and performance of contracts. To supplement visual inspections, area managers will visit your sites during cleaning shift times to manage or retrain staff, assess stock levels or simply to pass on recognition of a job well done.

In the event of an emergency or contract priority, your Area Manager and Operations Management Team are fully contactable to ensure your requirements are met urgently.