In August 2011 our new purpose built 680,000sq ft warehouse and distribution centre at Kingsway Rochdale was completed and ready for occupancy.
Floorbrite were one of the companies asked to tender for the cleaning contract at Kingsway and were successful and commenced cleaning from July 2011. This enabled Floorbrite to prepare the various areas ready for the smooth office and warehouse transfer to Kingsway.
Floorbrites cleaning standards were high from day one and have continued even though there have been challenging and changing circumstances along the way, due to changes and growth within the distribution centre. John Logan is the Site Cleaning Manager at Kingsway and has been with us since the contract started in July 2011, John is a valued member of Floorbrites cleaning Team and will go to any lengths to ensure the Customer is satisfied.
On site we have an automated material handling system, which consists of various conveyors , pneumatic air pressure and electrics, Health & Safety is paramount in this area but with Floorbrites help and their Health & Safety Team and JD Health & Safety Team working in partnership a step by step process has been implemented.
We have found over the years Floorbrite to be committed to their clients’ needs an example which springs to mind was back in December 2012 when the sprinkler system activated, fortunately this was due to a fault. I called Nik Wyers early one Saturday morning who responded straight away arranging John and his team to attend site asap, the clear up was carried out over this weekend and standards were back to normal by Sunday evening a brilliant achievement in itself.
Due to the high standards and commitment Floorbrite have shown over the years at Kingsway Distribution Centre we have now employed them at our Bury HQ offices.
JD Sports Fashion Plc
As a company we had switched cleaning providers every few years for some time. Each cleaning provider proving to be problematic and requiring more management than it really should have done. We switched to Floorbrite after a tender process and have not been disappointed. While initially hesitant due the fact that Floorbrite were not fully national themselves they assured us their selected partners would be carefully managed to provide the levels of service that they themselves would offer. We have not been disappointed. The service has been far superior to the service we had received from the national suppliers.
I spend far less time discussing the cleaning now which has been a welcome relief. All of the people I have dealt with within Floorbrite have been helpful and friendly. The changeover was professionally managed and any minor issues that have arisen during the course of the last two years have been sorted quickly and effectively.
I am very happy with the decision to award Floorbrite the cleaning contract for PHOENIX Medical Supplies Ltd.
PHOENIX Medical Supplies Ltd